DOGGYTOPIA | COVID-19 POLICY

We are continuing to monitor the COVID-19 situation very closely and to operate in accordance with all government health and safety advice.

Our online store is open 24/7 for you to shop conveniently in the comfort and safety of your own home. With FREE standard shipping on orders over $100 Australia Wide.

Our warehouse is processing and dispatching orders generally within 24 business hours of them being placed, while we maintain a high standard of hygiene and safety to ensure your order can be on it's way to you as soon as possible. 

Due to COVID-19 there are significant delays with both domestic and international shipping currently.

Australia post and couriers are experiencing delays processing and delivering parcels, due to the high volume of parcels currently being sent within their network.

Unfortunately, normal shipping timeframes cannot be guaranteed.

Postal carriers are also prioritising express shipments, if you are wanting your order as soon as possible, please select an Express service at checkout. We cannot guarantee the usual shipping timeframes, however, these services are being prioritised over standard shipments in most cases.

We “Thank you" for your support and appreciate your patience and understanding during this unprecedented time.

The DoggyTopia Team